Remote Jobs

Head of Operations for Digital Marketing Agency

Hello Business Managers/Head of Ops Specialists!

My name is Greg and I am the CEO and Co-Founder of SearchTides – a leading SEO and Digital Marketing Agency that has a legitimate world class product. We are able to build out campaigns at 5-10x the scale of typical campaigns which means that we get significant client results in areas they have likely desperately wanted but struggled in the past to achieve. SearchTides shines at the intersection of performance and client relationships to bring the best of both worlds.

We are looking for a full-time talented Head of Operations who can bring a smile to everyone else’s face and galvanize the team. The one who knows how to guide people towards a goal, keep them encouraged. Someone who wants to fall into a place with a fun environment, flexible schedule, and a really amazing product to leverage.

Ultimately, you’ll ensure our operations run smoothly and that people are productive.

We are looking for a Head of Operations for Digital Marketing Agency specifically with these requirements:

  • Native (or close-to native) written and spoken English
  • Top level communication skills
  • Proven operational experience with results (in an agency structure)
  • Understanding of agency structure
  • Experience working in a remote team and managing one
  • Experience with cross cultural team management and operations
  • Leadership and ability to put people together
  • Being able to implement and plan a vision for 6-12 months of implementation ahead

Your responsibility will include (but not limited to):

  • Function as the business manager/head of ops/team leader
  • Mentor and motivate teams to achieve productivity and engagement
  • Coordinate customer service operations and find ways to ensure customer retention
  • Being responsible for the P&L
  • Operationalizing product roadmaps
  • Guiding the business
  • Reporting directly to the CEO / co-founders

Growth Opportunities/Perks:

  • Work with an amazing product
  • Work with a casual and fun team
  • Enjoy the benefits of flexible remote work and independence.
  • Have all the pieces of the puzzle in place for legitimate growth
  • Coming into the highest role, financial growth opportunities down the road

Our hiring process is made up of 5 parts, so please keep in mind that some time will need to be dedicated for a questionnaire, video, and two to three 1-on-1 interviews.

Thank you for taking the time to consider this position. I look forward to hearing from you soon!